Our Services
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Admission and Assessment
Admission to the home usually takes place following a detailed assessment of needs and discussion with the potential user and or relatives. Social service intervention may also be useful.
A tour of the home and a short stay to determine whether the home is suitable is always recommended.
Occasionally emergency admissions are required, but this can only take place following dialogue with the registered Manager and either the G.P. and Social services or some equally qualified person able to make that decision outside of the family. A review of circumstances
Should quickly follow to determine the arrangement is suitable and is likely to be long term or until that a more suitable solution can be found.
Following the initial assessment great emphasis is placed on the key worker who is a special carer, specially chosen to spend time with the client and ease them into the home’s environment. They will also get to know a little bit about their background and life and use this information to build, with the family, an individual care plan is then agreed upon between the carer and the client that will be used by all care staff when assisting the client with their needs.
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Social/Leisure
Emphasis is given to encourage clients to continue any leisure / social activities, hobbies or interests, for example, day centers, religious services, etc. The home will also encourage those that wish; to involve themselves with some of the homes activities, and try new interests and entertainments these include Bingo, Card games, movement to music, and board games. Clients are offered assistance for voting.
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Client Involvement in the Home.
Meetings are held with clients a minimum of four times per year to seek their views and opinions on aspects of the homes operation together with questionnaires to enable the clients to have a say in how they wish the homes to run.
We also seek the views of residents; along with those of relatives, outside agencies and other stakeholders via our comprehensive Quality Monitoring System. Together with regular individual meetings; although these are less formal and usually take place on a one to one basis, residents have the opportunity also, to complete regular questionnaires which cover many criteria, in order to have an input in the operation of the running of the home.
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Contact with family and friends.
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Contact with family and friends is extremely important and the home will actively encourage clients and relatives to maintain this relationship either in person or via verbal or written means, and assistance and private facilities are available for this. Families are also encouraged to provide trips and outings for their loved ones, in fact to continue the normal family life as you would in your own home.
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Our Care Home is inspected and regulated by the CQC every year.
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Great care is taken to ensure privacy and dignity is respected at all times.
Care staff are aware of how dignity should be respected and are supervised on a regular basis by the management team to ensure that the clients are happy with the way they are being looked after.
We offer Residential care services for individuals in the following categories:​
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Parkinsons
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Our care home offers specialist care for those living with the neurological condition Parkinson’s disease, which can make daily life increasingly difficult.
Parkinson’s is a progressive neurological condition which happens because nerve cells in the brain have died and no longer produce enough of the chemical called dopamine.
The main symptoms of Parkinson’s are rigidity, tremor and slowness of movement but people living with Parkinson’s often find that their day to day lives are impacted by many other physical and emotional symptoms. As Parkinson’s progresses, the need for care increases and this is where our care homes can help.
Parkinson’s disease is a very individual condition and each person living with the illness can experience different symptoms. Every resident at our care home will be involved in developing a care plan tailored to their individual needs. As Parkinson’s progresses, our care plan will too and our resident will be involved every step of the way.
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Our skilled nurses understand Parkinson’s well and are trained to manage symptoms from complex medication regimes, to pain management and emotional support
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Recuperation
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Sometimes, when older people become ill, it would be wonderful to think that a kind person could step in to take care of them. Not forever, just until they are well again. That’s what we offer. Our recuperation stays are aimed at supporting older people to recuperate and recover post-operation or following a period of illness with a view to helping them to return home and live independently once again.
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After A Stay in Hospital
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Our 'after hospital' stays are usually offered to people who have spent a while in hospital following an illness or a serious fall. They are not ready to go home quite yet as good quality nursing care is still needed. This stop-gap option delivers the care that is needed but in the comfortable and less regimented environment of a care home rather than a hospital. It usually lasts for four to six weeks, allowing older people to return to their own home fully recovered and able to live independently once more.
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Home from Home: A Longer Stay
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Many older people move into a care home for a longer-term residency and a place to call home. When people choose to live with us permanently they often bring with them treasured possessions and small items of furniture to help them feel more at home.
Being surrounded by cherished items as well as kind friendly faces helps them to settle in and feel safe and happy. We take stress and day-to-day hassle away so that our Residents can focus on the simple things that matter.
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Whilst staff are trained in providing the necessary assistance with older adults, for specific nursing tasks there is support outside the home available via the local G.P and a regular district nursing team.
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Residents can also access support groups such as Alzheimer’s society, Institute for the blind, Care Aware etc
Further support can be offered by groups such as Advocacy services i.e., Care aware, Age Concern or the local advice centre, offering advice on a wide variety of subjects.
Details can be found on the notice board.
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Dementia/Alzhiemers Care
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Dementia care at home involves providing support and assistance to people living with dementia, with the aim of helping them maintain their independence and quality of life, whilst also managing the challenges associated with the condition. This type of care encompasses care involving personal care, medication management, home safety modifications, cognitive stimulation, emotional support, and nutrition support.
In each of our care homes that provide residential dementia care, our staff are specially trained to care and understand the individual living with dementia, their needs and aspirations.
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Elderley People Care
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Our residential care home provides 24-hour support to help older people maintain their independence and enjoy later life to the fullest.
Our caring and compassionate staff are here to assist with everyday tasks like cleaning, laundry, and personal care, ensuring that residents feel comfortable and well-cared for. They are always ready to lend a helping hand with bathing, dressing, and mealtimes, whenever needed. Rest assured, our residential care homes also work closely with district nurses and GPs to provide any required medical care.
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End of Life Care
We care for people with a terminal illness and those who might be nearing the end of their life and require hospice care, but prefer a more comfortable and homely setting, such as one of our care homes.
We have a holistic approach to palliative and end of life care, supporting both Residents and their loved ones throughout. Our focus is on providing quality of life through upholding and respecting individual choice and delivering effective pain and symptom management to enable Residents to live their last days in a dignified manner.
The care given during this time is entirely focused on the needs and wishes of the individual and their wider support network so that they can all feel as comfortable as possible.
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Short Stays​
Short stays are designed for older people who would benefit from spending a week or two in a homely environment where they can feel safe in the knowledge that care is on hand 24-hours a day.
This is perfect for those who are usually looked after by their families, but who cannot join them when they go away on holiday or for business. It’s also a good choice when the house is being disrupted by builders, or as a way of trying out a home before making the decision to live there longer term.
